Policies, Terms,
& Conditions
DELIVERY
Delivery will be made to your address as specified on your order (or to your nominated ‘safe place’ or with a neighbour where you have opted for a ‘proof of delivery’ service).
We are not responsible for delays outside of our control.
If you have not received your order within six working days of ordering, please advise us by emailing kathy@pickled-pig.co.uk, 9am-5pm, Monday to Friday.
If our supply of Products is interrupted or delayed by an event that is out of our control, we will contact you as soon as possible explaining this.
We will also explain any steps that we are taking to minimise the effect of the delay on you. This may include suggesting an alternative delivery arrangement with you if we think that delivery may not be possible at this time. Provided we do this, we will not be liable for delays caused by the event.
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In some circumstances, orders may arrive in separate boxes at different times. Please note that in some cases, orders will take up to 5 working days to arrive.
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Local Delivery
Local delivery will be via The Pickled Pig’s own delivery staff. We care deeply about reducing packaging waste, therefore, we will use minimal packaging when delivering your order. We will leave your order in a designated safe place, if you have instructed us to do so, when placing your order.
Click and Collect
You will be notified when your 'click and collect' order will be ready for collection.
BEFORE CONSUMING THE PRODUCTS
When you become responsible for the Products
The Products will be your responsibility after we (or our appointed agent) deliver them to the agreed delivery address and you have confirmed acceptance of the Products either verbally or by your signature.
PLEASE CHECK FOR ANY ALLERGEN INFORMATION
All Products that you may purchase clearly state their ingredients. It is your responsibility to check the ingredients for any allergens.
RETURNS
Unopened returns will be accepted within 14 days of purchase date either by post or returned in person to the shop.
Privacy Policy
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1. Who We Are
The Pickled Pig ("we", "our", or "us") operates www.pickled-pig.co.uk (the "Site").
We are committed to protecting your privacy and handling your personal information transparently and securely.
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2. Information We Collect
We may collect the following types of personal information:
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Name and contact details (e.g., email address)
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Usage data (e.g., pages visited, time spent)
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Technical data (e.g., browser type, IP address)
We collect this data through:
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Forms you fill out
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Cookies and analytics tools
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Communications with us (e.g., email inquiries)
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3. How We Use Your Data
We use your data to:
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Improve website functionality and user experience
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Respond to enquiries and provide customer support
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Send occasional updates or marketing communications (if you opt in)
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4. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted third parties who help operate our Site, but only when necessary and with appropriate safeguards.
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5. Your Rights
You can:
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Request a copy of your data
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Ask us to correct or delete your data
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Withdraw consent for communications at any time
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To make a request, contact us at: kathy@pickled-pig.co.uk
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6. Cookies
We use cookies to analyse traffic and personalise content. You can manage cookie settings in your browser.
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7. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted on this page.​